Privacy Policy

We may collect two main types of information from you:

This includes information you voluntarily provide, such as:

• Name 
• Email address 
• Phone number
• Mailing address 
• Date of birth (if provided for medical intake)
• Appointment details or preferences
• Any information submitted through contact or consultation forms
   

When you become a patient or inquire about medical aesthetic services, we may collect certain health-related information such as:

• Medical history, medications, allergies, or treatment record
• Photos or videos related to your treatment 
• Insurance or payment details (if applicable)
   

We collect this information only as necessary to provide safe and effective medical care, and it is protected under HIPAA.

When you visit our website, certain data may be collected automatically, including:

• IP address and browser type 
• Device information and operating system 
• Pages visited, time on page, and referring links
• Cookies or similar tracking technologies (see Section 8)
• 
  

We use your personal and health information to:

• Provide, manage, and improve our medical and aesthetic services
• Respond to appointment requests and patient inquiries
• Maintain medical and treatment records as required by law
• Send appointment reminders or follow-up communications
• Improve our website, services, and patient experience
• Comply with applicable legal, regulatory, or professional obligations

We will never sell or rent your personal or health information.

As a medical aesthetics practice, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain administrative, physical, and technical safeguards to protect your Protected Health Information (PHI).

Under HIPAA, you have the right to:

• Access and request copies of your medical records
• Request corrections or updates to your records
• Request restrictions on how your PHI is used or shared
• Request confidential communications
• Receive a list of disclosures of your PHI
• File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact our Privacy Officer (see Section 11 below).

We may share information only as permitted by law and as necessary to provide care, including:

• With healthcare providers or staff involved in your treatment
• With business associates (e.g., electronic medical record systems, billing services, or labs) who are bound by HIPAA-compliant agreements
• With law enforcement or regulatory agencies when legally required
• With your authorization, for purposes such as testimonials or marketing materials

We do not sell or share patient information with third parties for advertising purposes.

We retain patient records and personal data in accordance with federal and state record-keeping laws. Information is stored only as long as necessary for medical, legal, or business purposes.

We may occasionally send informational or promotional emails about our services.
You can opt out at any time by clicking “unsubscribe” in the email or contacting us directly.

We will never disclose medical details or PHI in marketing communications without your explicit, written authorization.

We use secure servers, encrypted transmission, and access controls to protect all data, including PHI.
While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to contact us directly by phone for sensitive matters.

Our website may use cookies and analytics tools (such as Google Analytics) to improve site functionality and user experience.
These tools may collect anonymous data such as pages visited and time spent on the site. You can disable cookies in your browser settings if you prefer.

Our services are intended for adults aged 18 and older.
We do not knowingly collect personal information from children under 13. If we learn that information was collected from a minor, it will be promptly deleted.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website after changes are posted indicates your acceptance of the updated terms.

If you have any questions, requests, or concerns about this Privacy Policy or your privacy rights under HIPAA, please contact us.
Practice Name: Impressions Esthetics and Laser, LLC
Address: 1107 New Pointe Blvd, Leland, NC  28451
Phone: 910-899-2944
Email: impressionsaestheticsandlaser@gmail.com

You also have the right to file a complaint directly with the U.S. Department of Health and Human Services Office for Civil Rights at https://www.hhs.gov/ocr/privacy/hipaa/complaints/.